Abstract
This study was conducted to reveal the contribution of End - User Computing Satisfaction ( EUCS ) to the satisfaction of the end users in the UNP Academic Portal website. This research is a descriptive correlational ex post facto nature. The sample in this study amounted to 100 students. Groups as well as proportional (Proportionate Stratified Random Sampling). Data on the number the number of end-user portal website Academic Computer Center was obtained from the head of the UNP, EUCS which are factors such as the content, accuracy, format, easy of use, timeliness which become variables in this study were collected through a questionnaire using a Likert scale that has been tested for validity and reliability. Then the data were analyzed using statistical methods to analyze the impact. The results of data analysis showed : Content variables, Accuracy, format, Easy of use and Timeliness together accounted for 92,70 % of user satisfaction Portal website academic in the UNP. So it can be concluded factor content, accuracy, format, easy of use, timeliness has contributed to user satisfaction UNP Academic Portal website, if the quality of the website Portal Academic UNP in view of the five factors of content, accuracy, format, easy of use, improved timeliness then the end-user satisfaction Academic Portal website that faculty and students will also be increased.
Keywords : Academic Portal website, Content, Accuracy, format, Easy of use, Timeli ness, satisfaction end-user
Pendahuluan
Perkembangan informasi saat ini telah berkembang dengan sangat pesat yang ditandai dengan penggunaan komputer sebagai sarana pendukung kegiatan manusia dalam melakukan aktivitas. Perkembangan teknologi informasi dan kebutuhan manusia terhadap informasi yang cepat dan tepat telah mempengaruhi segala sektor kehidupan dan pola pikir masyarakat. Salah satu bidang yang banyak adalah bidang pelayanan administrasi aka- demik di peguruan tinggi. Sejak tahun akademik 2008/ 2009, UNP mengambil kebijakan untuk mengimplementasikan sistem online yang dikenal dengan sistem smart campus. Website Portal Akademik (portal.unp.ac.id) yang di bangun oleh Gamatechno bekerja sama dengan tim ICT UNP dalam pengembangan sistem smart campus masih memiliki beberapa keku- rangan dari faktor keamanan sistem, kenyataan akan kondisi server yang sering kali tidak mampu menampung jumlah pengguna website Portal Akademik yang sangat banyak dan lain sebagainya.
Untuk lebih lengkapnya silahkan download di link berikut ini :
Post a Comment
Post a Comment